Q:  What are your hours?

A:  We’re open 11 a.m. to 9 p.m. daily, seven days a week.


Q:  Where are you again?

A:  We’re at 1610 Dundas Street West, corner of Brock Avenue. The 505 Dundas streetcar/bus drops you off right near our door.


Q:  What facilities do you offer?

A:  We feature a steam room, sauna room, locker room, showers, dark room, video lounge and front television lounge.


Q:  Do I need to show ID or sign-in?

A:  We don’t ask for ID, unless there’s a chance you may be under-age.  There are no  sign-ins.  Students (post-secondary) will be asked to show valid student ID or equivalent in order to take advantage of our Student Discount.


Q:  Do I have to take out a membership?

A:  We do not require any form of membership.


Q:  Can anyone come in?

A:  Our customers are predominantly gay and bisexual men.  You must be at least 18 years of age to enter.


Q:  What do you charge?

A:  Monday to Thursday, lockers $11 and rooms $16.  Friday to Sunday, lockers $17 and rooms $24.  All prices include HST.  We only accept cash payment at this time.


Q:  Any student discount?

A:  Students get a locker for $8, a room for $12.   And that’s seven days a week.  Just show valid ID or equivalent from a post-secondary institution.


Q:  What about a deposit?

A:   We do not require a deposit on locks or keys.  Please leave your key and/or lock at the front reception on your way out.  Thank you!


Q:  You don’t take debit or credit?

A:  Sorry for the inconvenience but currently we are only equipped to accept cash payment.


Q:  How long are your rentals?

A:  All rentals are for six hours.


Q:  Can I upgrade from a locker to a room any time?

A:  Sure, as long as a room is available. Just ask a staff member and pay the difference.


Q:  What do I wear?

A:  Once inside the premises, you must undress, lock all personal effects in the locker provided, and wear a towel during your stay.  Street clothes are not permitted (except on your way in or out … then they are preferred).


Q:  What if I need an extra towel?

A:   Just ask a staff member for another towel.  No charge.


Q:  I hear that Mondays are very busy.

A:  Mondays are especially busy at Splash.  Please come early if you want a room.


Q:  Is smoking permitted?

A:  City bylaw does not permit smoking anywhere within the premises.   If you need to take a smoke, you will have to go outside to the street.  We do our best to accommodate but please be patient if a staff member isn’t immediately available to buzz you back inside.


Q:  Do you allow drugs?

A:  The safety and security of our customers and staff is very important to us.  As such, we do not permit drugs or alcohol on the premises.