FAQ

Temporarily closed.  We hope to be back serving you in the near future.

Q:  What are your hours?

A:  We’re open 11 a.m. to 9 p.m. daily, seven days a week.

 

Q:  Where are you again?

A:  We’re at 1610 Dundas Street West, corner of Brock Avenue. The 505 Dundas streetcar/bus drops you off right near our door.

 

Q:  What facilities do you offer?

A:  We feature a steam room, sauna room, showers, dark room, video lounge, locker room and front television lounge.  Single and double rooms are also available.

 

Q:  Do I need to show ID or sign-in?

A:  We don’t ask for ID unless there’s a chance you may be underage.  There are no  sign-ins.  Students (post-secondary) will be asked to show valid student ID or equivalent in order to take advantage of our Student Discount.

 

Q:  Do I have to take out a membership?

A:  We do not require any form of membership.

 

Q:  Can anyone come in?

A:  Most of our customers are gay and bisexual men.  You must be at least 18 years of age to enter.

 

Q:  What do you charge?

A:  Monday to Thursday, lockers $11 and rooms $16.  Friday to Sunday, lockers $17 and rooms $24.  Double rooms are also available.  All prices include HST.  We only accept cash payment at this time.

 

Q:  Any student discount?

A:  Students get a locker for $8, a room for $12.   And that’s seven days a week.  Just show valid ID or equivalent from a post-secondary institution.

 

Q:  What about a deposit?

A:   We do not ask for a deposit on locks or keys.  Please leave your key and/or lock at the front reception on your way out.  Thank you!

 

Q:  You don’t take debit or credit?

A:  Sorry for the inconvenience but currently we are only equipped to accept cash payment.

 

Q:  How long are your rentals?

A:  All rentals are for six hours.

 

Q:  Can I upgrade from a locker to a room any time?

A:  Sure, as long as a room is available. Just ask a staff member and pay the difference.

 

Q:  What do I wear?

A:  Once inside the premises, you must undress, lock all personal effects in the locker provided, and wear a towel during your stay.  Street clothes are not permitted (except on your way in or out … then they are preferred).

 

Q:  What if I need an extra towel?

A:   Just ask a staff member for another towel.  No charge.

 

Q:  What if somebody comes onto me and I’m not interested?

A:  Always be polite.  You can say you’re just looking around or you’re there for the steam and sauna.  It’s pretty rare, but if the person persists, it’s okay to be very firm.  If they won’t take “no” for an answer, let us know and we’ll speak with them.

 

Q:  I hear that Mondays are very busy.

A:  Mondays are especially busy at Splash.  Please come early if you want a room.

 

Q:  Can I smoke?

A:  City by-law does not permit smoking anywhere on the premises.   If you need to take a smoke, you will have to go outside to the street.  We do our best to accommodate but please be patient if a staff member isn’t immediately available to buzz you back inside.

 

Q:  Do you allow drugs?

A:  The safety and security of our customers and staff is very important to us.  As such, we do not permit drugs or alcohol anywhere within the premises.