Q: What are your hours?
A: We’re open 11 a.m. to 9 p.m. daily, seven days a week.
Q: Where are you again?
A: We’re at 1610 Dundas Street West, corner of Brock Avenue. The 505 Dundas streetcar drops you off right near our door.
Q: What facilities do you offer?
A: We feature a steam room, sauna room, locker room, showers, dark room, video lounge and front television lounge.
Q: Do I need to show ID or sign-in?
A: We don’t ask for ID, unless there’s a chance you may be under-age. There are no sign-ins. Students (post-secondary) will be asked to show valid student ID or equivalent in order to take advantage of our Student Discount.
Q: Do I have to take out a membership?
A: We do not require any form of membership.
Q: Can anyone come in?
A: Our customers are predominantly gay and bisexual men. You must be at least 18 years of age to enter.
Q: What do you charge?
A: Monday to Thursday, lockers $11 and rooms $16. Friday to Sunday, lockers $17 and rooms $24. All prices include HST. We only accept cash payment at this time.
Q: Any student discount?
A: Students get a locker for $8, a room for $12. And that’s seven days a week. Just show valid ID or equivalent from a post-secondary institution.
Q: What about a deposit?
A: We do not require a deposit on locks or keys. Please leave your key and/or lock at the front reception on your way out. Thank you!
Q: You don’t take debit or credit?
A: Sorry for the inconvenience but currently we are only equipped to accept cash payment.
Q: How long are your rentals?
A: All rentals are for six hours.
Q: Can I upgrade from a locker to a room any time?
A: Sure, as long as a room is available. Just ask a staff member and pay the difference.
Q: What do I wear?
A: Once inside the premises, you must undress, lock all personal effects in the locker provided, and wear a towel during your stay. Street clothes are not permitted (except on your way in or out … then they are preferred).
Q: What if I need an extra towel?
A: Just ask a staff member for another towel. No charge.
Q: I hear that Mondays are very busy.
A: Mondays are especially busy at Splash. Please come early if you want a room.
Q: Is smoking permitted?
A: City bylaw does not permit smoking anywhere within the premises. If you need to take a smoke, you will have to go outside to the street. We do our best to accommodate but please be patient if a staff member isn’t immediately available to buzz you back inside.
Q: Do you allow drugs?
A: The safety and security of our customers and staff is very important to us. As such, we do not permit drugs or alcohol on the premises.